Support
Got Questions?
Everything you need to know about plans, ingredients, shipping, and your subscription.
Getting Started
How do I get started?+
Pick a plan from Weight Loss or Muscle Building, choose your meal count, and check out. Your first delivery ships within the week.
Which plan is right for me?+
If your goal is fat loss, start with Shred. If you're training for size and strength, start with Beast. Not sure? Contact us and we'll dial it in.
Do I need to follow a workout program?+
No — but Body Fuel works best when paired with consistent training. The meals are engineered for active people.
Meals & Ingredients
How do the meals arrive?+
Fresh, never frozen — delivered overnight in an insulated, recyclable box with ice packs. Ready to eat all week.
How long do meals stay fresh?+
Up to 7 days refrigerated. Heat for 2 minutes in the microwave and you're fueled.
What's in the meals?+
Premium grass-fed meats, organic produce, antibiotic-free poultry, non-GMO ingredients, and zero filler. Every meal is chef-crafted and macro-balanced.
Are meals GLP-1 friendly?+
Yes. Our portions and macro splits are ideal for clients on GLP-1 medications who need maximum protein in smaller volumes.
Are there options for allergies or dietary restrictions?+
Many meals are gluten-free and dairy-free. We do not currently offer a fully customizable allergy plan — contact us if you have questions.
Subscription & Billing
Is this a subscription?+
Yes — meals ship weekly. You can skip a week, change your plan, or cancel anytime from your client dashboard.
Can I cancel anytime?+
Absolutely. No contracts, no cancellation fees. Manage everything from your account.
When is my card charged?+
Your card is charged each week when your next order is locked in. You'll receive an email confirmation.
Do you offer refunds?+
If something is wrong with your order, contact us within 48 hours of delivery and we'll make it right.
Shipping
Do you ship across Canada?+
Yes — free overnight shipping to most major Canadian cities. See our Shipping page for full coverage and cutoffs.
When will my order arrive?+
Orders placed before the weekly cutoff ship Sunday and arrive Monday or Tuesday depending on your region.
What if I'm not home for delivery?+
Our insulated packaging keeps meals cold for 24+ hours. Leave delivery instructions at checkout.
